Business Technology is the use of mechanisms that enable business organizations to process inputs and outputs more effectively and efficiently. It impacts every area of the business, generates more revenue and assists employees in maintaining smooth operations among departments throughout the business. Business technology can be thought of as a result of configuring, implementing, applying, and using IT to produce a business result. Business technology investments and business technology capabilities are investments related to the creation, use, and maintenance of business technology.

Technology has forever changed the way people conduct business, especially where the flow of information is concerned. Some examples include: Internet access and web applications that allow companies to capture and share globally based information quickly and efficiently; wireless technologies that allow executives to increase communication and efficiency; and computer networking hardware that allows company based information to flow freely and efficiently.

Business technology encompasses a wide range of hardware, software, and services that keep companies running and enhance operations. Technology plays into every aspect of a business, from accounting to customer communications to product design and development. The rapid forward movement in technology development over the last couple of decades has provided more powerful and less expensive options for companies. Business technology can help small business look bigger than they are and keep them ahead in a competitive marketplace.


Impacting all business processes, business technology empowers organizations by creating opportunities for great gains while reducing costs. The use of technology helps control organizational risk and dramatically empowers business growth.


Business technology assists organizations in maintaining clientele by improving the quality of service and fulfilling customer satisfaction. State-of-the-art business technology helps organizations stay ahead of the competition. Advanced communication and processing systems help businesses maintain close contact with clients and give them what they desire in less time than the competition.


Business technology consists of a wide range of technical designs, such as data networks and equipment, including PCs and software, word processing and spreadsheets as well as programs that operate by inputting, processing and outputting data.


Investing in business technology provides a company with several benefits: the increase in productivity and efficiency, the creation of market growth, the increase in customer satisfaction and the reduction in customer prices. Therefore investing in the right business technology gives organizations an opportunity to experience constant progress and success.


Employees who obtain degrees or certifications in business technology are equipped to provide organizations with a wide range of skills and expertise. Possible careers are technical consultants, systems analysts and developers, network administrators, data developers, and program and project analysts. Organizations with these types of technology professionals have the capacity to grow in leaps and bounds over the competition.

Courtesy: Steve Glenn; Updated September 26, 2017, Engr. Shehu Ahmed Ibrahim; Updated November 01, 2017

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